Urgent Care Center Manager (CMA - Paramedic - LPN)
Peachtree Immediate Care Locust Grove, GA
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Peachtree Immediate Care Locust Grove, GA
1 week ago
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Peachtree Immediate Care Locust Grove, GA
1 week ago
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Urgent Care Center Manager - (CMA - Paramedic - LPN)
CRH’s centers are open seven days a week from 8am - 8pm and provide walk-in care and appointments for injury, illness, and minor emergencies as well as family care to keep both parents and kids healthy.
This position reports to the Regional VP of Operations and is responsible for daily operations, enforcing policies and procedures, implementation and management of an urgent care center. The incumbent will coordinate and supervise the duties of the clinical and front desk staff while ensuring an overall outstanding patient experience. The ideal candidate will have a clinical background and previous experience managing primary care or urgent care center.
Primary Responsibilities
- Assure clinic is open and appropriately staffed during regularly scheduled hours and special events, and that all facilities and equipment are available, operational, safe, and clean.
- Monitor clinic flow and patient volume.
- Select, train, supervise, and monitor quality and production levels of center staff.
- Develop monthly staff schedule.
- Assure cash drawer is balanced by front desk staff. Prepare and make weekly bank deposit.
- Assure staff is adequately trained and equipped to perform their jobs.
- Communicate and ensure compliance with company policies and procedures. Address performance and disciplinary issues.
- Monitor supply inventories and place orders as need to ensure needed supplies are available.
- Interact with patients, review patient feedback, and address patient service issues.
- Inspect and maintain records on facilities and equipment.
- Coordinate facility and equipment maintenance and other vendor services.
- Perform front-end registration and/or clinical tasks as a back-up in case of absence or high demand.
- Experience with working in a fast-paced environment preferred.
Key Requirements
- College degree or equivalent preferred.
- 5+ years of healthcare experience needed, and 2+ years management experience preferred.
- Hands-on clinical experience as an MA, LPN, RT etc.
- Familiarity with medical billing systems and basic medical terminology.
- Competence performing front desk registration and medical assistant duties.
- Knowledge of HIPAA and OSHA and other clinical / administrative duties.
- Proficient to use and train others in common PC applications including the Internet Explorer and Microsoft Office.
- Superior patient service skills to handle escalated issues.
- Ability to supervise, train, and evaluate new and current staff.
CRH Healthcare provides a professional work environment, a strong clinical support organization and a competitive compensation and benefits package.
CRH Healthcare an equal opportunity employer: M/F/D/V
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Medical Practices
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